Senior Process Lead

The Senior Process Lead is accountable for driving sustainable performance and capability building across the Operational area – from Raw Materials through Distilling and Maturation-through the deployment and continuous evolution of the TPM (Total Production Management) system.

This role focuses on leading people, building capability and embedding a high-performance culture - not only delivering specific CI tools or systems.

To be successful in this role, you will need to be strong and proven in delivering a CI culture, have strong leadership skills and the ability to build a collaborative, high-performance culture. You should be able to multi-task in a fast-paced environment, lead by example. Excellent communication, organization, and attention to detail are essential, along with the confidence to challenge decisions and demonstrate a true Founder’s mentality.

• Implementation of TPM/CI Strategy
• Support the development of the long term Whisk(e) Category Strategy
• Be lead for local implementation of Global CI

• Lead, coach and develop operational teams to build self-sufficient problem solving and CI capability
• Act as a change agent, embedding Man Ex behaviours and standards across shifts and functions
• Set expectations and coach leaders (Line Leads, Shift Leads) on Tier management discipline and performance ownership
• Build a strong continuous improvement culture, not dependency on a CI expert

• Own and evolve the TPM system (DMS, Tier, Loss Elimination) within the Whisk(e) y Category
• Ensure systems are effectively used to drive performance not just deployed
• Drive performance review routines, ensuring clear linkage between losses, actions and results
• Provide visibility and challenge on performance gaps to site leadership

• Prioritise and lead resolution of critical/chronic losses impacting site performance
• Coach teams in structured problem solving (RCA, 5 Why’s etc) to build internal capability
• Ensure data is used to drive focused, high impact improvement plans

• Planning with Operations, Maintenance, Planning and Quality to drive end to end performance improvement
• Lead cross functional alignment on priorities, trade-offs and improvement plans
• Influence without authority to remove barriers and accelerate delivery
• Translate site and regional CI priorities into clear, executable plans
• Support consistency of Man Ex deployment across lines/departments
• Share best practices and drive standardisation and reapplication

• Host and chair cross functional improvement sessions
• Regular (weekly min) travel to Maturation Sites (Poniel 25 mins from Glasgow)
• Occasional (monthly) travel to Distilleries - incl Aberfeldy, Aultmore, Craigellachie, Macduff, Royal Brackla and Teeling
• Engagement with Industry Best Practice - Scotch Whisky Research Institute, Scotch Whisky Association

• Demonstrated self motivated with a Continuous Improvement mindset, with experience identifying opportunities implementing process improvements, and driving operational efficiency
• Strong team leadership, ability to lead a small project team
• Interpersonal collaboration skills

• Proven knowledge and implementation of CI tools and Techniques
• Ability to work with data and information - AI, Python, Other Modern Tools Desired able
• Analytical skills to implement correct actions and ability to assimilate technical data to support recommendation
• Problem solving and risk management, including escalation and resolution
• Familiarity with structured problem tools useful but not mandatory

• Accountable and results oriented; takes ownership, drives delivery and embraces a Founder's mentality
• Builds strong relationships, works seamlessly cross functionally
• Navigates change, ambiguity and competing priorities with confidence
• Honest, reliable and trustworthy team leader who fosters learning and continuous improvement
• Excellent communicator with strong numeric and literacy skills
• Lives the 3F values – Fearless, Founder's Mentality and Family