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Customer Service Leader — Hybrid; Global
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-04
Listing for:
Barclays
Full Time
position Listed on 2026-07-04
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Barclays is looking for a Customer Service Team Manager in Glasgow or the Isle of Man with hybrid working options. The role involves owning service performance across a 24/7 operation, acting as an escalation lead, and building a customer-first culture.
You will lead a multi-shift team, ensuring operational readiness and compliance while driving digital adoption. The ideal candidate will have strong operational leadership experience and a commitment to team wellbeing.
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