Senior Complaints Operations Lead – Regulated Finance
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-07
Listing for:
Nucleus Financial
Full Time
position Listed on 2026-07-07
Job specializations:
-
Management
Regulatory Compliance Specialist, Risk Manager/Analyst -
Finance & Banking
Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below
Nucleus Financial is looking for a Complaints Operations Manager to oversee the day-to-day complaints handling, ensuring effective resolution in line with regulatory standards.
The ideal candidate will have proven experience in managing a complaints operation within UK financial services and demonstrate strong leadership skills. Responsibilities include managing a team, ensuring compliance with FCA regulations, and improving processes to deliver excellent customer outcomes.
Qualifications such as leadership certifications and financial services credentials will be required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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