Regional Retail Manager

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

We are seeking a passionate and commercially astute Regional Retail Manager to lead our incredible teams and elevate performance across our Penhaligon's brand across the North of England. You will be accountable for delivering sales, profitability, and KPI targets, while embodying and championing our brand values at every touchpoint.

As a true brand ambassador, you will inspire and develop high-performing teams to deliver an exceptional, personalised client experience, building lasting relationships and brand loyalty.

• Drive regional sales and profitability, owning budgets, costs, and P&L performance
• Lead, coach, and inspire teams to achieve excellence in service, clienteling, and commercial results
• Deliver a premium, personalised customer experience, leveraging CRM to build a loyal and engaged client base
• Develop talent and succession pipelines, fostering a culture of accountability, engagement, and continuous growth
• Collaborate with HR and Education teams to enhance capability, product knowledge, and team wellbeing
• Analyse trading performance and sales trends, taking decisive action to maximise opportunities and mitigate risks
• Ensure best-in-class retail execution, including visual merchandising, stock optimisation, and operational excellence to support sales growth
• Partner with Marketing and key stakeholders to deliver impactful events, launches, and local activations that drive footfall and revenue
• Collaborate with HR and Education teams to strengthen capability, product knowledge, team engagement and wellbeing
• Stay attuned to market trends and competitor activity to identify opportunities and drive regional growth

• Previous experience as a Regional/Area Manager leading teams in a multi-site, fast paced store environment
• Confident in leading and developing teams and passionate about the beauty/fragrance industry
• Commercial mindset, with a proven track record of driving sales and profitability
• The ability to create and maintain a luxury service experience
• Excellent people skills with an emphasis on leading and building teams, fostering cross functional relationships regionally and with the wider HQ business
• Proactive with a strong sense of autonomy
• Action orientated and able to distance manage effectively, with strong ER skills
• Flexibility to travel across multiple sites and London (HQ.)

We welcome Creators Of All Kinds.

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.

Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.