Transaction Monitoring QC People Leader

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.

Join us as a Transaction Monitoring QC People Leader at Barclays, where you will help shape the future of banking at Barclays by assessing the quality of business processes and the execution of processes to ensure the development of initiatives to improve quality standards. You will be identifying areas of improvement within operations and provide recommendations for change through quality assurance processes.

To be successful as a Transaction Monitoring QC People Leader, you should have:

• Financial Crime Expertise, this includes a strong understanding of Anti-Money Laundering (AML) regulations, sanctions screening and fraud detection.
• Ability to analyse transaction patterns, identify suspicious activity and assess potential risks.
• Experience in Stakeholder management.
• Transaction Monitoring Experience.

• A keen eye for detail, in order to ensure accurate quality control reviews.
• Previous experience of Transaction Monitoring.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Glasgow.

To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.

• Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
• Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
• Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
• Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
• Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
• Compliance with all regulatory requirements and internal policies related to customer experience.
• Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
• Management of attrition by working closely with HR in implementing retention initiatives for work force.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L
  - Listen and be authentic, E
  - Energise and inspire, A
  - Align across the enterprise, D
  - Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Iden…