Operation Manager

Eden Scott are delighted to be working with a leading Financial Services organisation to recruit an experienced Operations Manager. This is an excellent opportunity for a motivated leader to oversee a team of 8 operational professionals, driving service excellence, efficiency, and continuous improvement.

• Leading, coaching, and developing a team of 8 employees
• Managing workload distribution and operational performance
• Monitoring KPIs and service level agreements
• Driving process improvement initiatives and operational efficiencies
• Ensuring adherence to FCA and regulatory requirements
• Managing risk, governance, and quality control activities
• Building strong relationships with internal stakeholders and senior management
• Supporting business change and transformation projects

• Previous Operations Management experience within Financial Services
• Strong people management and leadership skills
• Experience managing operational performance and service delivery
• A proven track record of driving process improvements
• Excellent communication and stakeholder management abilities
• A collaborative and solutions-focused approach

• Competitive salary and benefits package
• Hybrid working options
• Opportunity to join a well-established and respected organisation
• Career development and progression opportunities
• Supportive and collaborative culture