Global Head of AI-Driven Claims Intake & Transformation
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-09-01
Listing for:
Arthur J. Gallagher & Co. (AJG)
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Project & Program Management, Operations Management
Job Description & How to Apply Below
Gallagher Bassett is seeking a strategic leader to transform its Global Claim Intake/FNOL function, overseeing large-scale operations and shaping AI-powered intake, customer experience, and service delivery across geographies and lines of business.
You will own the global product direction for AI-led intake transformation, build business cases for investments, and lead a data-driven culture with metrics and governance to improve claim outcomes for clients worldwide.
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