Head of Development Digital Delivery

Salary Cardiff & Glasgow £63,443 - £80,425 London £67,975 - £86,547 Existing civil servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment

Great technology starts with great leadership. Ofgem is looking for a people-first Head of Development Delivery and bring together our development community to create the culture, confidence and ambition needed to deliver outstanding digital services.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people.

This is a permanent opportunity to put people at the heart of development across our Digital Delivery portfolio. Leading a team of talented Technical Leads who oversee around 45 development staff, you’ll have the scope to make a real difference to how our teams work, collaborate and succeed.

We’re evolving how we approach digital, and you’ll be joining at an exciting time to help move that forward. From raising engineering standards and exploring new technologies, tools and AI, to finding better ways of working, you’ll have the freedom to challenge thinking, encourage innovation and help our development community reach its full potential.

Above all, this is about people. You’ll build trust, create an environment where honest conversations can happen and give technical leaders the confidence and support to get the best from their teams. When things aren’t straightforward, you’ll bring people together, cutting through ambiguity and helping find a way forward.

To be considered, you’ll need significant experience leading software development teams through other technical leaders, alongside a strong track record of coaching, managing performance and creating high-performing, supportive cultures. You’ll also have experience driving technology adoption and change, delivering engineering standards and communicating confidently with technical and non-technical stakeholders at every level.

In return, you’ll have the opportunity to lead talented people, explore emerging technology and shape a development culture that’s ready for what comes next. Alongside the freedom to make your mark, you’ll enjoy an outstanding rewards package, plenty of flexibility and a working environment that supports you to perform at your best.

We have a critical purpose to drive the digital performance of the energy sector. Join us and help create the culture and capability that will enable Ofgem to deliver on that mission.

• Lead, develop and inspire:
  Provide clear direction, coaching and performance management for 6–8 Technical Leads and creating strong career pathways for developers across the portfolio.
• Enhance engineering standards and ways of working: (e.g., SDLC, coding standards, branching/release strategy, security and quality gates), ensuring consistent delivery across multiple teams and suppliers.
• Provide leadership across the portfolio SLT:
  Influencing investment decisions, and ensuring development capability aligns to scheme priorities and wider organisational objectives.
• Operational planning:
  Understand team strengths and gaps, allocate resources to projects, support prioritisation/scheduling, and manage dependencies across products and delivery streams.
• Supporting supplier relationship management:
  Contributing to contract management, assuring quality of partner delivery, and embedding agreed standards and governance.
• Drive continuous improvement through actionable metrics and feedback loops (e.g., DORA, defect trends, lead time, deployment frequency, service health), using insight to remove bottlenecks and raise performance.
• Support effective delivery governance by working…