Senior Operations Leader: End-to-End Customer Journeys
Listed on 2026-10-10
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Management
Risk Manager/Analyst, Operations Management, Change Management, Project & Program Management
Nationwide Building Society is seeking a Senior Operations Manager to lead Everyday Banking and Lending operations across a centralised fulfilment function. You will drive end-to-end customer journeys, ensure service excellence, and balance customer experience with risk management.
You will build capability through developing managers, embedding continuous improvement, and partnering with Technology, Finance and Compliance to deliver on strategic priorities.
The Senior Operations Leader:
End-to-End Customer Journeys position in the Management & Operations field is open for applications.
Join Nationwide Building Society and contribute to our ongoing work.
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This posting is for the Senior Operations Leader:
End-to-End Customer Journeys role at Nationwide Building Society, based in Glasgow, Scotland, United Kingdom.
We are looking to fill the Senior Operations Leader:
End-to-End Customer Journeys position at Nationwide Building Society in Glasgow, Scotland, United Kingdom.
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