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Service Team Lead: Elevate Customer Experience

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: River Island
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below

River Island in Glasgow Parkhead is seeking a People & Service Team Leader to drive outstanding customer service and lead a motivated store team. You will support the People & Service Manager, maintain visual standards, and influence KPIs such as sales, conversion, and store efficiency.

The role requires a proactive, energetic supervisor with retail experience who can foster an inclusive culture, manage duties across operations, and deliver a consistent customer journey.

We would love to welcome a new People & Service Team Lead:
Elevate the Customer Experience to our group in Glasgow, Scotland, United Kingdom.

We are currently recruiting a People & Service Team Lead:
Elevate the Customer Experience for our team in Glasgow, Scotland, United Kingdom.

This is an excellent role to take on the People & Service Team Lead:
Elevate the Customer Experience role at River Island.

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