Flow Manager: Customer Outcomes Leader; Hybrid
Listed on 2026-10-12
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Management
Client Relationship Management, Operations Management
Nationwide is seeking a Flow Manager to lead a team of Relationship Managers and Customer Support Associates within the Small Business Financial Care Team. The role focuses on delivering exemplary customer outcomes, coaching staff, and driving operational excellence across our hybrid UK estate.
The 24-month secondment offers a Glasgow base with hybrid working and collaboration events. The role emphasizes performance management, continuous improvement, and strong customer service leadership.
Consider building your career as a Flow Manager:
Customer Outcomes Leader (Hybrid, Glasgow) at Nationwide.
This is a genuine opportunity to take on the Flow Manager:
Customer Outcomes Leader (Hybrid, Glasgow) role at Nationwide.
As a Flow Manager:
Customer Outcomes Leader (Hybrid, Glasgow), you will play an important part at Nationwide in Glasgow, Scotland, United Kingdom.
We invite applications for the Flow Manager:
Customer Outcomes Leader (Hybrid, Glasgow) position located in Glasgow, Scotland, United Kingdom.
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