Senior Operations Lead - Liveable Places | National

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Closing Date: Friday 16th October 2026

We are looking to appoint a Senior Operations Lead for our Liveable Places teams outside of London. The role can be based from any WSP Liveable Places offices outside of London, with flexible working allowing for a mix of home and in‑office working.

Reporting to the Head of Liveable Places, the Senior Operations Lead is a member of the Liveable Places Senior Leadership Team and is responsible for the management and leadership of the day-to-day operational matters associated with the Liveable Places discipline for all offices outside of London, with responsibility for P&L and budget delivery.

The role is to support the Head of Liveable Places, working closely with the Senior Operations Lead (London), to embed a strong client and project culture around a technically excellent and efficient delivery model, balanced with the need to satisfy client, colleague, and commercial expectations.

As a key member of the Liveable Places Senior Leadership Team, you will be supported by a Regional Operations Lead to ensure the operational excellence of Liveable Places.

• Maintain an overview of workload, utilisation, and associated resource requirements, working with team leaders to ensure resources are fully utilised within technical capabilities
• Promote collaborative working with other teams to ensure efficient resourcing and identify areas where our services / skill sets can be integrated through multi-disciplinary working
• Interface with GCC, champion UK and India joint working to grow our workload, maintain our competitiveness and access skills
• Monitor and manage recruitment needs to meet project and budget targets / demands
• Manage the integration of UK wide best practice (e.g. BMS) and implement operational business improvements
• Responsible for annual budget preparation and delivery (Revenue, Operating Margin, EBITDA and DSO)
• Responsible for Liveable Places financial performance / reporting
• Responsible for accuracy and overview of Liveable Places financial forecasts
• Responsible for effective commercial governance and Go / No Go opportunity reviews
• Actively demonstrate leadership in Health, Safety and Wellbeing, with a commitment to a Zero Harm culture
• Manage and oversee all aspects associated with HSEQ
• Provide visible leadership and direction for the Liveable Places cost centres with responsibility for training, development, and colleague retention
• Provide co-ordination across the business to ensure sharing of best practice and innovation
• Promote technical excellence and Future Ready / innovation, and apply lessons learned from Project Reviews
• Work with the Head of Liveable Places to develop and implement succession planning and talent management and have an effective interface with HR on all general employee matters

• Leadership – Demonstrate excellent inter-personal skills with good leadership…