Heat-seal and Embroidery Branding Officer Job Glasgow area,Scotland UK,Manufacturing / Production

Full Time
Glasgow
Posted 4 days ago

SWGR are looking for a Heat-seal and Embroidery Branding Officer to join our team based in Glasgow.
Key Responsibilities And Accountabilities

Operate heat-seal presses and embroidery machines safely and efficiently.
Apply logos, names, numbers and other branding to garments and PPE in line with customer order requirements.
Check artwork, embroidery files, garment details and order instructions before production begins.
Ensure each item is branded in the correct position, colour, size and finish.
Carry out quality checks before, during and after production to reduce errors and rework.
Prepare garments for branding, including organising sizes, colours and quantities against order paperwork.
Maintain accurate production records, job sheets and order notes.
Identify and report any damaged garments, incorrect stock, faulty branding or machine issues promptly.
Support the packing and preparation of completed orders for dispatch or collection.
Keep the branding area clean, tidy and organised at all times.
Work closely with sales, warehouse, accounts and customer service teams to ensure customer orders are completed accurately and within agreed timescales.
Assist with stock control of branding materials, including vinyl, transfers, threads, backing, needles and consumables.
Serve customers in the SIS shop in a professional, helpful and courteous manner.
Operate the shop till responsibly and accurately, including processing sales, handling payments and issuing receipts in line with company procedures.
Follow all company procedures relating to production, quality, health and safety and customer confidentiality.
Carry out any other reasonable duties requested by management in line with the needs of the business.

Knowledge, Skills And Experience

Previous experience in heat-seal, embroidery, garment branding, print production or a similar production environment is desirable.
Good attention to detail and the ability to follow order instructions accurately.
Ability to work to deadlines while maintaining a high standard of quality.
Practical understanding of garment handling, logo placement and production workflow.
Basic computer skills for checking order details, production files or machine settings.
Good communication skills and the ability to work as part of a team.
Reliable, organised and able to manage multiple orders or tasks at the same time.
Willingness to learn new systems, machinery and branding techniques.

Key Performance Indicators

Orders completed accurately and within agreed timescales.
Low levels of branding errors, damaged garments or rework.
Consistent quality of heat-seal and embroidery finishes.
Branding area kept clean, safe and organised.
Accurate completion of production paperwork and order records.
Positive communication with colleagues and management.

Health And Safety Responsibilities

Operate all heat-seal, embroidery and production equipment in accordance with company procedures and training.
Report faults, hazards, accidents or near misses to management immediately.
Use appropriate personal protective equipment where required.
Keep walkways, workbenches and production areas clear and free from obstruction.
Handle garments, machinery and consumables safely and responsibly.
Co-operate with SIS in complying with health and safety legislation, policies and procedures.

Personal Attributes

High level of accuracy and pride in workmanship.
Reliable, punctual and committed to maintaining standards.
Calm and focused when working to deadlines.
Flexible approach to changing priorities and customer requirements.
Positive attitude and willingness to support the wider team.

Working Hours
This is a full-time role working 5 days per week. The normal working hours are Monday to Thursday, 09:00–17:00, and Friday, 09:00–15:45.
Key Responsibilities And Accountabilities

Operate heat-seal presses and embroidery machines safely and efficiently.
Apply logos, names, numbers and other branding to garments and PPE in line with customer order requirements.
Check artwork, embroidery files, garment details and order instructions before production begins.
Ensure each item is branded in the correct position, colour, size and finish.
Carry out quality checks before, during and after production to reduce errors and rework.
Prepare garments for branding, including organising sizes, colours and quantities against order paperwork.
Maintain accurate production records, job sheets and order notes.
Identify and report any damaged garments, incorrect stock, faulty…