Marketing and Communications Officer

Marketing & Communications Officer

NYCOS is looking to appoint a creative and energetic individual to the role of Marketing and Communications Officer. You will make a vital contribution to the marketing and communications functions of NYCOS, working on a diverse range of activities including our National Choirs, Regional Choirs and Creative Learning programmes.

2026 marks NYCOS’s 30th anniversary, and we are looking for someone who will help us celebrate this significant milestone and communicate our achievements and impact to the public throughout this special year.

Job Title: Marketing & Communications Officer

Reporting to: General Manager

Pension: Employer Contribution is currently 5%

Holiday entitlement: 28 days per annum, inclusive of Bank Holidays (pro rata);
Office closure for 2 weeks across the Christmas period.

Notice: Three months

Starting Date: February 2026

• Coordinate the delivery and execution of marketing campaigns and promotion across all NYCOS activity, including memberships, concerts and events and Creative Learning.
• Plan and deliver marketing campaigns, including NYCOS’s 30th anniversary celebrations throughout 2026.
• Contribute to and coordinate the development of the Marketing Plan, ensuring all output is consistent with the organisational strategy.
• Initiate and create marketing materials, including adverts, website content, social media graphics, images and email footers, using various software including Adobe Creative Suite and Canva.
• Manage photography and film content by coordinating and booking photographers, creating detailed photo briefs, and overseeing the editing, branding and subtitling of company video content.
• Maintain all NYCOS publication designs, editing and reformatting for new editions using InDesign.
• Lead on the delivery of job packs and recruitment materials.
• Coordinate external suppliers including printers for marketing materials.
• Develop, edit and update website pages using Word Press; basic HTML and CSS knowledge is an advantage, working alongside a web designer for more complex updates.
• Create and manage online forms for choir memberships, applications and other activities, working with the website’s form builder plugin (Gravity Forms).

• Manage the organisation’s primary social media channels (Facebook, Instagram, Linked In) and plan, create and post appropriate content and social media responses.
• Promote NYCOS activities to a wide range of media, working with an external PR agency on specific campaign briefs.
• Maintain comprehensive media archive and track press coverage across all NYCOS activities.
• Coordinate information for and create/send newsletters via Mailchimp, with access to charity CRM for contact data integration.
• Copywrite and manage the design and production of concert and performance programmes.
• Work collaboratively with festival programming teams (Edinburgh Festival Fringe, Edinburgh International Festival, etc.) on promotional activities.

• Work within agreed budget limits and track expenditure accurately, in agreement with the General Manager.
• Work with the wider team to monitor and evaluate all activity, producing reports as required.
• Assist with data maintenance, extraction and analysis, and ensure that NYCOS follows best practice in protecting audience data and complies with GDPR and other relevant legislation.
• Attend regular team meetings.
• Attend concerts and events as required.
• Work closely with Alumni & Development colleagues on fundraising and engagement campaigns.

This role description outlines the key responsibilities; however, as part of a small, dynamic team, the post-holder may be asked to contribute to other projects and activities that support NYCOS’s mission and objectives.

• Experience of working in a cultural organisation and/or a marketing, media or digital agency and/or in a customer service role.
• Good creative communication skills, with the ability to identify and develop a narrative in words and images that tells the story of what NYCOS does.
• Confidence in learning technical aspects of marketing and using software programs, apps and platforms (e.g. social media, design…