Ecommerce Executive

We're one of the world's fastest growing beauty brands. We have applied the research, science, and credibility of dermatologist-backed brands and supercharged it with the efficiency and results of clinically effective, ingredient-led brands.

We’re on a mission to democratise and demystify beauty by empowering consumers to make smart, informed and educated choices. BYOMA was built on four fundamental principles;
Efficacy, Accessibility, Education, Engagement, and these inform, inspire and underpin everything we do. We're committed to delivering the most efficacious products to our consumer and our dedication to accessibility and education have led to us becoming the #1 fastest growing skincare brand in the world, and a top 10 skincare brand across all our key retail partners.

As a people powered business, none of this would have been possible without our incredible team who are committed to achieving our BYOMA vision: to build better beauty and inspire positive change.

Join us as we build an inclusive community because lets face it, barriers aren't beneficial for anything but your skin!

Title:
Ecommerce Executive

Location:
Glasgow, UK (Head Office)

We're hiring an Ecommerce Executive to be the right hand to our Head of Ecommerce, owning day-to-day execution across Amazon, DTC and marketplace channels. This is a hands‑on, high-impact role for someone who's commercially sharp, comfortable in the detail of platforms and data, and wants real ownership of growth, profitability and content work streams, not just support.

You'll work across acquisition, retention, profitability and content, and act as a key link between ecommerce, brand, supply chain and retail teams.

• Strengthen marketplace performance across Zalando and Amazon through continuous performance monitoring and content optimisation
• Improve customer acquisition by optimising lead capture and conversion journeys, including enhanced use of the skin scan tool to attract and convert new customers
• Support planning and execution of tentpole sales events, including lead-in/lead-out campaigns to maximise impact
• Support delivery of personalised CRM experiences (via Insider) to deepen engagement and strengthen retention beyond first purchase
• Own day-to-day email marketing, campaign and lifecycle flow planning, build, and performance tracking, to drive engagement, retention and revenue

• Support day-to-day running of our Shopify stores in the UK and US, site updates, merchandising, page builds, troubleshooting, and general platform maintenance
• Ensure both storefronts stay aligned with promotional calendars, NPD launches, and brand positioning updates

• Own delivery of agreed digital sales growth targets across DTC & Zalando, reporting and analysing performance monthly at category and SKU level
• Optimise DTC promotional strategy to drive conversion and incremental revenue while protecting profitability, working closely with retail marketing
• Track retail marketing spend against budget, measuring incremental impact and ROAS, with clear recommendations for optimisation
• Monitor month-on-month conversion rate across all channels and keep merchandising updated in line with business priorities
• Support build‑out of channel-level P&L reporting (Amazon, DTC, Zalando) to inform decision‑making

• Lead onsite education and content for new product launches that build trust and drive conversion
• Support existing and core SKUs through consistent optimisation and education updates
• Support rollout of updated brand positioning to strengthen education and credibility across DTC and marketplace channels
• Maintain a weekly meeting cadence with wider teams and external partners, tracking projects against business goals
• Attend industry events to stay current with trends and best practice, recording insights quarterly
• Deliver cost‑conscious campaign and channel management that contributes to margin/EBITDA improvement, working within assigned budgets
• Continuously develop your own skill set through hands‑on learning and upskilling

• 1–3 years' experience in ecommerce, with exposure to marketplaces (e.g.…