B2B Marketing - Senior Account Manager
Listed on 2026-08-27
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Marketing / Advertising / PR
Account Manager, Client Relationship Management
THIS IS A HYBRID ROLE ABOUT MARKETBRIDGE
Marketbridge partners with leading B2B brands to create unified Go-to-Market®systems that connect strategy, AI, creativity, activation and measurement. With a team of 350+ across the US, Canada and the UK, Marketbridge supports over 150 clients worldwide, ranging from Fortune 1000 enterprises to venture-backed, high-growth companies across technology, financial services, healthcare, industrial and consumer sectors. For more information, please visit and follow
ROLE OVERVIEWThe Senior Account Manager is pivotal in the day-to-day management of the client’s business and the implementation of campaigns from brief through to execution, ensuring delivery against strategic objectives while maintaining strong client relationships.
KEY RESPONSIBILITIES Account Management- Oversee the day‑to‑day administration of all client projects, ensuring briefs are interpreted, deadlines met and priorities managed.
- Become the knowledge holder for campaigns, ensuring alignment across contributors and clear understanding ofsubject matter.
- Ensure internal teams and clients are managed effectively to achieve the best outcomes in the most efficient way.
- Keep all paperwork updated, including estimates, briefs, timelines and contact reports.
- Implement best practice through comprehensive briefing documents, timelines and status reports,ensuring approvals at key milestones.
- Identify out‑of‑scope requests and provide recommendations on the appropriate approach.
- Review profitability with the Account Director, identify learnings and implement improvements while maintaining quality.
- Oversee work delivered across agency departments to ensure consistency and quality.
- Deputise for the Account Director internally and with clients when required.
- Work closely with the Account Director and contribute to go-to-market planning.
- Maintain in-depth knowledge of the client’s business and the technology sector.
- Think proactively on behalf of clients, identifying new marketing initiatives, future projects andareas for optimisation.
- Identify new opportunities and maximise existing ones within the client account.
- Help shape and develop client briefs.
- Write strong creative briefs in collaboration with Planning and Creative leadership.
- Stay informed on industry and marketing trends, using insights to guide client strategy and recommendations.
- Present agency recommendations effectively, both verbally and in writing.
- Analyse campaign results and share clear, meaningful insights.
- Develop strong relationships with agency teams and collaborate effectively across departments.
- Build and maintain strong client relationships, acting as the first point of contact for day-to-day matters.
- Contribute to the personal development of team members where required.
- Manage, inspire and mentor team members to ensure high performance and career progression.
- Know when to bring in senior support or wider team members to maximise client opportunities.
- Ensure clear communication and alignment across internal and external stakeholders.
- Submit accurate weekly forecasts.
- Manage day-to-day finances, ensuring efficiency, correct pricing and budget adherence.
- Ensure all financial approvals (including purchase orders) are obtained before spend is committed
- Ensure prompt and accurate invoicing of all projects.
- Support the Account Director in forecasting and financial accuracy as required.
- Able to think strategically and weigh long-term considerations.
- Able to communicate strategic thoughts succinctly.
- Proactive and creative thinker.
- Highly organised with strong multitasking ability.
- Able to pool resources effectively.
- Able to manage budgets.
- Able to work under pressure and meet tight deadlines.
- Capable of managing others and getting the best from them.
- Able to prioritise workloads for self and others.
- Understands how to work with clients and meet their requirements.
- Confident presenter both verbally and in writing.
- Able to build relationships with colleagues and clients.
- Can manage team dynamics effectively.
- Willing to take on tasks beyond existing experience.
- Willing to learn new skills and absorb information.
- Confident,…
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