Head of Ending Migrant Homelessness

Introduction

People are at the heart of who we are and what we do. Day-by-day, person-by-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take the next step' towards their future.

We welcome people with a wide range of skills and experiences to our team - including those who bring both lived and learned experience. To make a difference, we work flexibly, with everyday leadership, humour and a can do' spirit. We want to make it easy, make it right and make it happen - not only for the people we support, but for each other.

We care for and support each other regardless of our role, service or location.

We are looking for a leader who is genuinely passionate about working to prevent and end migration related homelessness and has a clear vision for what is needed in light of the changing landscape across Scotland.

This is a critical, national role at Simon Community Scotland. You will be someone who instinctively puts people's voices and experiences at the very centre of service design and delivery. Your focus will be on leading us into our next phase of development, embedding and evolving our approach to ending migrant homelessness.

If you can balance high level strategic vision with a deep commitment to our on the ground reality, we want to hear from you!

The Head of Ending Migrant Homelessness is a national role that will provide strategic leadership across a portfolio of innovative and developing services dedicated to supporting migrants experiencing or at risk of homelessness, as well as Unaccompanied Asylum Seeking Children (UASC). This portfolio includes leading the Fair Way project (a multi-agency consortium) and the Saffron service (operating across Glasgow, Edinburgh and North Ayrshire), with the ambition to expand our reach and impact.

This is a senior leadership role with responsibility for driving forward service innovation, development, and systemic change. The postholder will lead diverse teams and programmes across the organisation, ensuring that practice is tightly aligned with immigration and housing policy, human rights frameworks, and organisational values.

You will play a key role in shaping and designing models of best practice, strengthening partnerships locally, nationally, and internationally, and influencing wider systems to dismantle barriers to safe housing for New Scots. This role will balance strategic development, consortium leadership, and oversight of emerging service models, ensuring they are sustainable, impactful, and deeply grounded in trauma-informed care and the voices and experiences of people with lived and living experience of the immigration and homelessness systems.

• Lead the strategic development of migrant homelessness and specialist immigration-related support services across the organisation.
• Provide strategic oversight and direction for:
• The Fair Way project consortium
• The Saffron service (Glasgow and North Ayrshire)
• Unaccompanied Asylum Seeking Children (UASC) support and transition frameworks
• No Recourse to Public Funds (NRPF) responses and destitution pathways
• Rights-based and integration-oriented accommodation and support models
• Identify opportunities for innovation, service growth, and system change within the refugee, asylum, and migrant sectors.
• Ensure all service areas are aligned with organisational strategy, national housing policy, UK immigration legislation, and emerging evidence.
• Develop frameworks, models, and guidance that position the organisation's migrant services as examples of best practice nationally and internationally.

• Ensure seamless alignment between organisational policy, specialised migrant service models, and frontline practice.
• Lead the development and review of policies, procedures, and practice guidance in line with human rights, equalities legislation, and trauma-informed principles.
• Promote high standards of quality, legal safety, and ethical practice across all migrant and UASC services.
• Ensure trauma-informed, culturally competent, and gender-responsive approaches are deeply embedded across all teams.
• Oversee complex safeguarding, risk management, age-dispute frameworks (where applicable), and regulatory compliance related to vulnerable adult migrants and UASC.

• Provide leadership to the Service Lead and teams nationally and across regions (including Glasgow, Edinburgh and North Ayrshire).
• Foster an organisational culture of inclusion, collaboration, continuous learning, and psychological safety.
• Lead and develop internal networks of practice, such as Migrant Rights and Inclusion Champions.
• Support reflective practice, continuous improvement, and cross-cultural competency across all delivery teams.
• Ensure effective performance management, supervision, and professional development tailored to the complexities of…