Head Of Quality & Compliance

Morris & Spottiswood is a leading provider of fitout, refurbishment, retrofit and construction services in the UK. An independently owned firm, with a proud track record of excellence, we aim high, act responsibly and value our staff and customers.

We are currently recruiting for a Head of Quality and Compliance to join our team on a full-time, permanent basis.

This position will strengthen governance, ensure continued compliance with statutory, regulatory, and certification requirements, and provide independent assurance to senior leadership. The role will reduce organisational risk, protect against regulatory and audit failure, improve consistency of standards across operations, and support client confidence and contract retention. Appointing a Head of Quality and Compliance is therefore a proactive investment to safeguard performance, reputation, and long-term business sustainability.

• Set and lead the Quality & Compliance strategy aligned to business and HSQE priorities, acting as the senior authority for quality, compliance and assurance, and advising/challenging senior leaders and the Board.

• Own and maintain the integrated management system (ISO 9001/14001/45001), embedding practical, user-focused processes across the business and overseeing document control, change control and system governance.

• Ensure compliance with statutory, regulatory, contractual and client requirements by tracking legislative/standards changes, managing business impact, and leading engagement with certification bodies and external auditors.

• Run a risk-based internal audit programme and lead external audits/inspections/certification, ensuring timely closure of non-conformances and CAPA and providing assurance reporting to senior leadership and governance forums.

• Oversee investigations into quality failures and compliance breaches, driving root cause analysis and sustainable corrective actions, and analysing trends/systemic risks to prevent recurrence.

• Set and track quality/compliance KPIs and produce clear, evidence-based reports for internal and external stakeholders, using insights to drive decisions and continuous improvement.

• Be the senior contact for quality/compliance with key clients and partners, supporting bids/tenders/mobilisation with quality and assurance input, and building strong relationships across operational and corporate teams.

• Build capability through training, coaching and awareness, promoting a culture of quality, accountability and continuous improvement.
• Promote a culture of quality, accountability and continuous improvement
• Lead process improvement and optimisation initiatives, embedding quality and compliance in change, growth and transformation.

• Senior Quality & Compliance leadership in an HSQE environment, with strong ISO knowledge (ISO 9001 essential; ISO 14001/45001 desirable) and regulatory/statutory compliance expertise.
• Proven track record leading audits, inspections and certification, able to influence senior stakeholders and drive culture change, with strong organisation and communication skills and a collaborative, relationship-focused approach.
• Experience in regulated/high-risk sectors (e.g., construction, infrastructure, manufacturing, utilities), with lead auditor qualification and experience of integrated management systems.

• Degree (or equivalent experience) in Quality, Engineering, Environmental, H&S, or Business/Operations, with ISO 9001 qualification (Lead Auditor or Quality Manager/Practitioner) and compliance/assurance training (internal audit, risk-based frameworks, CAPA).
• Lead Auditor qualification for ISO 14001 and/or ISO 45001 and professional membership (CQI (CQP), IOSH and/or IEMA).

• Live Morris & Spottiswood Group values, acting with integrity, professionalism and respect, and maintaining a learning mindset with a continuous improvement focus.

• Competitive salary…