Quality Manager

Equal Opportunities Statement

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The Project Quality Manager is responsible for leading all Quality Assurance (QA) and Quality Control (QC) activities across the project, ensuring that all works are delivered in accordance with client specifications, contractual requirements, engineering standards and company procedures. Working closely with operational, engineering and delivery teams, the role will ensure robust quality planning, inspection, verification and assurance processes are implemented throughout the project lifecycle.

The Project Quality Manager will support the successful delivery of the project by driving a culture of quality, continuous improvement and right-first-time delivery.

• Quality Leadership – Lead implementation of the project’s Quality Management arrangements; promote a proactive quality culture across all project activities; provide professional quality advice and support to project management, engineering and construction teams; support the Project HSSEQ Manager in achieving project quality objectives and performance targets; champion a right-first-time approach to project delivery.
• Quality Assurance (QA) – Develop, implement and maintain the Project Quality Plan; ensure compliance with ISO 9001 requirements, client specifications, contract requirements, engineering standards and company management systems; coordinate internal and external quality audits; support client and third‑party assurance activities; monitor quality performance and identify improvement opportunities.
• Quality Control (QC) – Establish and manage inspection and test regimes across all project activities; review and approve Inspection and Test Plans (ITPs); ensure inspection hold points and witness points are implemented and complied with; monitor inspection records and quality documentation; verify completed works meet specification requirements prior to handover; support site teams in managing quality control activities.
• Inspection & Assurance – Conduct site quality inspections and assurance reviews; monitor workmanship standards and compliance with approved procedures; verify compliance with design requirements, construction specifications, client standards and industry standards; identify quality deficiencies and ensure corrective actions are implemented; produce inspection reports and quality performance updates.
• Non‑Conformance Management – Manage the project Non‑Conformance Reporting (NCR) process; investigate quality defects, failures and non‑conformances; facilitate root‑cause analysis and corrective action development; track NCRs through to closure; analyse trends and identify recurring issues requiring intervention; support lessons learned activities and continuous improvement initiatives.
• Documentation & Handover – Oversee project quality records and document control requirements; ensure quality documentation is complete, accurate and auditable; manage compilation of quality handover packs; support project close‑out and client acceptance activities; verify as‑built documentation and quality records prior to submission.
• Supply Chain Quality Management – Support quality assurance activities relating to suppliers and subcontractors; participate in supplier audits and performance reviews; ensure subcontractors comply with project quality requirements; monitor subcontractor quality performance and drive improvements where required.
• Client & Stakeholder Engagement – Act as the primary quality representative for the project; attend project meetings and client quality reviews; liaise with client quality representatives and independent auditors; build positive working relationships with project stakeholders; support client inspections and audits.
• Reporting & Performance Management – Produce quality performance reports and KPI dashboards; monitor and report on NCR trends, inspection completion rates,…