Transaction Monitoring Quality Assurance Analyst

Join us as a Transaction Monitoring Barclays UK Quality Assurance Analyst at BA4 level, where you will review Barclays UK investigations to assess whether financial crime risks have been appropriately identified, investigated, evidenced, and concluded. Following training and accreditation, you will apply the Quality Assurance methodology, relevant policies, standards and procedures to complete accurate, evidence-based reviews, clearly record findings and support the timely remediation of identified issues.

You will work with experienced Quality Assurance colleagues and subject matter experts to build your technical capability, contribute to consistent quality outcomes and support continuous improvement across the Transaction Monitoring Quality Assurance framework.

To be successful as a Transaction Monitoring Barclays UK Quality Assurance Analyst, you must have the following essential skills:

• Extensive experience in Transaction Monitoring investigations, Quality Assurance, Quality Control, or a related Financial Crime role, with exposure to Barclays UK customer types, including Personal and Business Banking customers.
• Good working knowledge of money laundering, terrorist financing, and sanctions risks, with an understanding of customer risk indicators, transactional red flags, high-risk jurisdictions, adverse media, source of funds/wealth considerations and suspicious activity reporting requirements.
• The ability to review investigations against defined policies, standards, procedures and Quality Assurance guidance, identify gaps in evidence, rationale or risk assessment, and record clear, accurate and proportionate findings.
• Sound analytical and decision-making skills, with the ability to assess customer activity and transaction patterns, identify potential financial crime risks, recognise relevant red flags and escal… complex or uncertain matters through the appropriate governance channels.
• Clear written and verbal communication skills, with the confidence to provide constructive feedback and work collaboratively with colleagues and operational stakeholders.

• Experience using case management, screening, transaction monitoring or workflow systems within a financial crime environment.
• An understanding of Quality Assurance sampling, checklists, error classification, remediation and appeal processes.
• Experience maintaining accurate trackers or records and contributing to management information, trend identification or root-cause analysis.
• A commitment to completing role-specific training, achieving and maintaining accreditation, responding positively to coaching and continuously developing Transaction Monitoring expertise.
• A financial crime qualification, such as ICA or ACAMS, or a willingness to work towards a relevant qualification.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Glasgow.

To determine, negotiate and agree internal quality procedures, service standards and specification to improve performance and quality directing objectives.

• Identification of industry trends and developments to implement best practice in quality assurance Services.
• Collaboration with teams across the bank to align and integrate quality assurance processes.
• Development and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations.
• Development of reports and presentations on quality assurance performance and communicate findings to…