Revenues Officer - Part Time

Your new company
A reputable Housing Association is seeking an experienced Housing Revenues Officer to join its customer-focused housing team on a part-time temporary basis 17.5 hours per week for a 4 month period initially.

This is an excellent opportunity for a housing professional with experience in income management, rent arrears recovery, and tenancy sustainment. The successful candidate will play a key role in maximising rental income while supporting tenants to maintain their tenancies and access appropriate financial assistance.

Your new role

• Managing a caseload of rent accounts and proactively monitoring arrears
• Taking early intervention action to prevent arrears escalating
• Negotiating and monitoring repayment arrangements with tenants
• Providing advice and support on welfare benefits, Universal Credit, and financial inclusion
• Preparing and progressing legal action where appropriate in line with policy and legislation
• Working closely with Housing Officers and external agencies to sustain tenancies
• Maintaining accurate records and ensuring all income recovery activity is fully documented
• Contributing to the achievement of performance targets and service standards

What you'll need to succeed

• Previous experience in a Housing revenue, Income Management, Rent Arrears, or Housing Officer role within a Housing Association or Local Authority