Property Manager FTC

WE ARE LANDSEC

We identify and shape places that create opportunity enhance quality of life and bring joy to the people connected to them.

This is how weve created the UKs leading portfolio of urban places and one of the largest real estate companies in Europe.

Our 10 billion portfolio is built around premium workplaces the countrys pre-eminent retail platform and a residential pipeline that will redefine urban life.

Weve honed this ability over 80 years. Spotting the opportunities building the partnerships and continually adapting to shape the places that meet the needs of a changing world.

Places where life happens. Where businesses grow. And where cities are defined.

Location

The role will be based at Buchanan Galleries (Glasgow). There will be the need for occasional travel to other retail sites around the country and London Victoria as and when required.

The role

The world of retail is continually evolving and changing. Whilst the way people shop is changing our guests still expect great service and an exceptional experience when they visit us. The brand partners we work with expect us to provide a brilliant platform for them to deliver excellence and make money.

At Landsec we have ambitions for ourselves too. We dont want to meet those expectations. We want to exceed them. We want to be the preferred partner for the businesses we work with. We want to be a leader in the field of retail and mixed-use schemes.

Thats quite a challenge which is where you come in as Property Manager for a number of our retail shopping destinations.

The role requires an experienced management surveyor to support the centre and asset management teams in their mission to deliver exciting strategic plans for the assets protect and enhance performance and investment values of assets held in the Retail Portfolio.

As part of the retail operations team the Property Manager will be the single point of contact for all aspects of property management providing expertise to maximise property management performance and associated expenditure including service charge and wider property related spend.

The Team

The role will report into an Asset Director and they will be part of the Buchanan Galleries team. The role will also be closely aligned to the wider operations teams both in Victoria at our retail destinations and across the Elevate platform.

To act as a point of contact across the business on service charge expenditure and performance liaising with customers Elevate partners and internal stakeholders to ensure that Landsecs key objectives are delivered. (value for money GX supporting the delivery of Landsecs P&L). Working alongside the asset management consumer and leasing teams the role will provide expertise and guidance to ensure that business objectives are delivered.

Principle Accountabilities

• Working closely with internal stakeholders and supporting the wider Retail business function assist in the successful delivery of the execution and implementation of the strategic plan for each asset in line with its placemaking vision.
• To work closely with the Asset Director to deliver the property management P & L budget for your assets. Working with the Centre Management teams liaise with the Property Finance and Asset Management team to ensure that the service charge is delivered in line with the principles of the RICS professional standards 2nd edition.
• Working with the Property Finance team liaising with the Centre and Asset Management teams support the delivery for the financial creation and reporting of the service charge including the timely completion of the annual service charge and year end booklets.
• To report on and support the Capital Projects team on approving and co-ordinating tenant fit out and re-fit applications
• To support the Capital Projects team on Lifecycle Replacement projects and general maintenance coordinating with centre management to ensure seamless delivery and minimal impact on occupiers and Guests.
• To report on and support the Capital Projects team on completing dilapidation claims maintaining a commercial focus on outcomes.
• To support the Asset and Brand teams on all leasing support requirements inc. temporary leasing/storage leasing obtaining and checking lease plans EPCs completion statements etc.
• Compliance support the Asset & Brand team as required on all lease compliance such as repair use alienation lease breaches lease interpretation legislation changes.
• To lead on minimising/mitigating Landlord costs including:
  • business rates proactively managing and reporting on mitigation strategy and rates refunds.
  • support internal utilities team on managing utilities costs.
  • providing advice on the management and recovery of service charge spend.

• Working with the in-house Data teams to ensure lease data is up to date. Deal with occupier queries on rent service charges and other management matters.
• Working closely with the Centre teams and Elevate partners coordinate and support on all insurance claims and commercial outcomes.
• Work with the…