Retail Store Manager

White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Glasgow.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets
• Acting as a role model on the shop floor and within back-of-house operations
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention
• Analysing store performance and implementing strategies to improve productivity and efficiency
• Delivering an outstanding customer experience using advanced sales techniques
• Managing staff rotas and scheduling effectively
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management
• Ensuring health, safety, and environmental standards are consistently maintained
• Handling customer queries and escalations professionally
• Sharing feedback and insights with senior management

We're looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have:

• Proven experience in a retail management or leadership role
• Strong people management and team development skills
• A passion for retail, customer service, and achieving sales targets
• Solid understanding of retail KPIs and performance metrics
• Excellent communication and organisational skills
• High attention to detail and a proactive mindset
• Experience with stock control, POS systems, and loss prevention processes

Desirable:

• Previous experience within a fast-paced or premium retail environment
• Awareness of retail market trends and consumer behaviour

You'll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.

• Competitive salary package
• Retail bonus scheme
• Excellent career development opportunities
• Inclusive and supportive working environment
• Generous staff discount
• Exposure to wider business projects across a European network
• Flexible uniform allowance