Customer Assistant - Fashion, Home & Beauty - Braehead

Role Overview

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, playing a vital frontline role in delivering style advice and five‑star service. This role is for people who love pace, want to work hard and play their part in delivering our transformation.

• Wednesday 12:00-21:00
• Thursday 12:00-21:00
• Saturday 10:00-19:00

Passionate, fashion‑forward individuals will drive sales, grow our share in the style space, and help customers discover our most on‑trend products. You will be a resilient and confident brand ambassador who serves customers and sells our latest fashion items. Operate in a high‑demand environment, rolling your sleeves up and getting stuck in no matter how busy the day gets. Being digitally confident is essential;

use our digital tools such as the Sparks App and in‑store devices to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non‑negotiable; keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. As a team player, contribute to a positive store environment, supporting each other every step of the way.

Flexibility is vital; retail moves fast and so must you, adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on.

This is the frontline of fashion retail – are you ready for it? Take your marks and apply today.