Retail Manager Buchanan St

Full Time Sales Assistant – Tiso Buchanan Street

Our colleagues are our greatest asset and we are looking for someone who shares our commitment to fantastic service and customer experience, loves the outdoors, and would be excited to join the team.

The position is full time and the successful candidate will be expected to be flexible, including working weekends as required.

• Share your expertise and connect with our customers as you assist them in purchasing the right gear to enjoy the outdoors
• Maintain our excellent shop floor standards and ensure the store is a beautiful and engaging place for our customers to shop
• Support the merchandising of the store by ensuring that products are in the right place and in the right quantities
• Research and resolve customer issues

• An active life and a passion for the outdoors
• A friendly and confident manner
• The ability to learn
• A passion for our products and be an ambassador for our values and our brand

• 40% colleague discount rate with access to Pro Deals from our suppliers
• Company pension scheme
• Healthshield cash back healthcare scheme
• Birthday Holiday & Long-Service Holiday Day (each year, up to 7 years)

In the role of Retail Manager you will be ensuring that the highest level of customer service is provided at all time. The role requires excellent communication skills to lead and motivate our team, and to successfully operate the store.

The successful candidate will also have great merchandising skills and be able to prioritise and delegate tasks to the team.

The position is full time and the successful candidate will be expected to be flexible, including working weekends as required.

• Organise and motivate our store team to ensure that all colleagues provide excellent levels of service and advice to our customers.
• Share your expertise and connect with our customers as you assist them in purchasing the right gear to enjoy the outdoors
• Maintain our excellent shop floor standards and ensure the store is a beautiful and engaging place for our customers to shop
• Support the merchandising of the store by ensuring that products are in the right place and in the right quantities
• Research and resolve customer issues
• Implement marketing campaigns and promotions as directed by the VM Team
• Deal with enquiries and complaints, resolving the issue at the earliest opportunity, liaising with the office customer service team to resolve warranty issues
• Develop internal staff and promote progression within the team

• A leader with excellent skills in delegation and prioritisation
• An active life and a passion for the outdoors
• A passion for our products and be an ambassador for our values and our brand

• 40% colleague discount rate with access to Pro Deals from our suppliers
• Company pension scheme
• Healthshield cash back healthcare scheme
• Birthday Holiday after one full year
• Long service award
• Additional day of Holiday each year (up to 7 years)
• Heavily discounted Gym Membership at any JD Gym
• Extensive training
• The ability to progress

Our colleagues are our greatest asset and we are looking for someone who shares our commitment to fantastic service and customer experience, loves spending time on the bike, and would be excited to join the team.

The position is full time (40 hours per week); a part‑time role would also be considered.

• Share your expertise and connect with our customers as you assist them in purchasing the right gear to enjoy their ride
• Maintain our excellent shop floor standards and ensure the store is a beautiful and engaging place for our customers to shop
• Build and maintain bikes in the workshop
• Support the merchandising of the store by ensuring that products are in the right place and in the right quantities
• Research and resolve customer issues

• An active life and a passion for the outdoors and cycling
• A friendly and confident manner
• The ability to learn
• A passion for our products and be an ambassador for our values and our brand

• £13.40 per hour if Cyctech Trained
• 40% colleague discount rate with access to Pro Deals from…