Store Manager, Retail & Store Manager

Lead with confidence. Deliver exceptional service.

At David Clulow, eye care is personal, stylish and meticulous. Since 1962, we’ve built an enviable reputation for premium optical care, contemporary designer eyewear and exceptional customer service. Our customers come to us not just to see better - but to look and feel their best. With over 40 stores across the UK, alongside prestigious concessions in Harrods, Selfridges and leading department stores, David Clulow is a destination for discerning customers who value expertise, quality and style.

• Lead, inspire and develop your team to deliver premium customer service.
• Drive store performance through strong leadership, coaching and engagement.
• Maintain exceptional standards across service, store presentation and operations.
• Be hands‑on on the shop floor, leading from the front with customers and colleagues.
• Manage resources, sales performance and continuous store improvement.

• Competitive salary with performance‑related bonus.
• Free or discounted eyewear from leading luxury designer brands.
• Family & friends discounts and free eye tests.
• Generous holiday entitlement and wellbeing support.
• The opportunity to build a long‑term career with a respected premium optical brand.

• Previous retail management experience (optical experience beneficial but not essential).
• A confident, people‑focused leader with strong emotional intelligence.
• Customer‑obsessed, commercially aware and calm under pressure.
• Passion for service excellence, coaching teams and premium retail.