VodafoneThree - Client Sales Executive

Location:

Glasgow + Hybrid
Salary:
Excellent basic salary plus bonus and Vodafone benefits

Working hours:

Full time 37.5 hours per week – Monday to Friday

As a Client Sales Executive, you will play a vital role in retaining and growing Vodafone Business’ customer base. Managing a portfolio of around 120 SME accounts, you will combine strong account management with a commercial focus to identify and convert new revenue opportunities within your existing customer base.

You will handle both inbound and outbound customer calls, building trusted relationships that support customer retention, satisfaction and long‑term growth. Working across a broad range of business customers, you will respond to queries efficiently while proactively identifying opportunities to add value through cross‑sell and upsell solutions.

Using Vodafone Three’s leading Business portfolio, including Mobility, Connectivity, Cloud, Hosting, Security, Unified Communications and IoT, you will help customers find the right solutions for their business needs. You will use a consultative, solution‑led approach to differentiate Vodafone Three from the competition, driving revenue, margin and retention across both mobile and converged opportunities.

Every interaction will require sound commercial judgement, ensuring the needs of both the customer and Vodafone Three are met. You will also play an important part in improving customer experience and driving NPS through consistent, end‑to‑end service excellence.

You are an ambitious sales professional with some early experience in a B2B or customer‑facing sales role, and you are ready for the next step in your career. You are motivated by targets, enjoy building relationships and are keen to develop your skills in account management, solution selling and commercial growth.

You will bring:

• Strong interpersonal and communication skills, with the confidence to engage customers professionally and clearly.
• A genuine interest in technology, digital solutions and how they support business growth.
• A positive, proactive attitude and a willingness to learn, develop and take feedback on board.
• A team‑focused mindset, with experience working well with others to achieve shared goals.
• The ability to understand customer needs, build rapport and contribute to long‑term relationships.
• Good organisation and attention to detail, with an understanding that quality and timeliness matter.
• Commercial awareness, with an interest in developing your understanding of P&L and broader business performance.

We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.