Sales Account Manager – IT Hardware

Sales Account Manager – IT Hardware

Job Type: Full Time

Location: Rayleigh

Business Unit: VAR

We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment. This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration. This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.

• Manage a portfolio of warm and transactional client accounts
• Act as the day-to-day point of contact
• Respond to customer queries regarding pricing, delivery timelines and product specifications
• Maintain CRM pipeline updates and account records
• Identify upsell and cross-sell opportunities
• Assist with bid documentation and commercial responses
• Support senior sales team in client meetings where required
• Monitor margin levels and flag pricing discrepancies

• Prepare accurate IT hardware quotes
• Liaise with suppliers for pricing and availability
• Ensure correct product specification and compatibility
• Manage orders from approval through to delivery
• Raise purchase orders and support invoicing processes
• Coordinate internal and external stakeholders to ensure smooth fulfilment

• Experience with in an IT reseller, MSP, distributor or vendor environment
• Previous experience in account management, internal sales or sales operations
• Strong understanding of IT hardware (laptops, servers, networking, peripherals)
• Experience preparing quotes and managing orders end-to-end
• Experience using CRM systems

• Commercially confident and proactive
• Comfortable managing client relationships
• Strong organisational and multitasking ability
• High attention to detail
• Margin-aware and commercially focused

• Opportunity to manage and grow warm client accounts
• Exposure to commercial sales strategy
• Clear progression pathway within a growing IT business
• Collaborative and fast-paced team environment