Internal Sales Agent

Internal Sales Agent – Drive Growth, Deliver Excellence

Location:

Glasgow

Salary: up to £35,000

• Grow the Business:
  Proactively generate new leads and convert prospects through structured outbound calls.
• Customer Portfolio Management:
  Build strong relationships with existing customers, following a strategic call plan.
• Pricing & Market Insight:
  Price jobs within agreed guidelines and support market analysis with the DSM.
• Sales Administration:
  Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy.
• Order Management:
  Support order placement and ensure delivery expectations are met using our SAP system.
• Team
  
  Collaboration:
  
  Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction.

• Proven experience in sales or customer service, ideally within a commercial or industrial setting.
• Strong communication and negotiation skills.
• Ability to manage multiple tasks and priorities with accuracy and efficiency.
• A proactive mindset with a focus on delivering value to customers.
• Comfortable using digital systems and tools (SAP experience is a plus).

• Be part of a supportive, high‑performing team.
• Opportunity to develop your career within a leading materials business.
• Competitive salary and benefits package.
• Make a real impact on customer experience and business growth.

• Competitive package:
  Salary, bonus incentives, generous pension, and life assurance.
• Work‑life balance: 27 days holiday (plus bank holidays), flexible working, holiday purchase, and sabbatical options.
• Family‑friendly policies:
  Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
• Inclusive culture:
  Paid volunteering day and active employee communities.
• Wellbeing & development:
  Employee Assistance Programme, retail discounts, continuous learning opportunities.