Sales Development Account Manager – FTC

Overview

• Owning and delivering against weekly and monthly revenue targets
• Re-engaging lapsed customers and converting them into active accounts
• Generating new business opportunities and building a strong sales pipeline
• Managing a portfolio of customers, driving retention, upsell and cross-sell opportunities
• Recommending effective multi-channel advertising solutions across our brand portfolio
• Building trusted relationships that support repeat business and long-term value
• Conducting high-volume outbound sales activity (calls and video meetings)
• Maintaining accurate CRM records (Hub Spot) to support forecasting and performance
• Collaborating with colleagues to share insight, improve conversion and shape propositions

• Proven experience in a sales, telesales or account management role
• Confident applying structured sales techniques to identify needs, handle objections and close deals
• Strong relationship-building skills with the ability to engage and influence customers
• Comfortable working towards targets in a high-volume, performance-driven environment
• Skilled at understanding customer challenges and tailoring solutions to deliver value
• Experience managing or contributing to a sales pipeline and using CRM systems (e.g. Hub Spot)
• Strong communication skills, with the ability to deliver clear and compelling messages
• Data-aware, using insights and performance information to prioritise and improve results
• A collaborative team player who shares learning and supports collective success