Sales Coordinator

BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.

• Understand customer needs and support the external Account Manager
• Use CRM and Sales Hub systems to generate leads and sales opportunities
• Manage customer enquiries from first contact to invoice
• Recommend products and alternatives to maximise sales
• Achieve personal sales targets while managing margins
• Build strong relationships with customers and suppliers
• Provide a central point of contact for customer queries
• Maintain accurate sales and credit documentation
• Support stock takes when required
• Always work safely and follow company procedures

• Confident communicator with a customer-focused mindset
• Strong sales awareness and desire to succeed
• Experience in a phone‑based or customer service role is helpful
• Organised, proactive and able to prioritise
• Comfortable working independently and in a team
• IT literate with good numerical skills
• Product knowledge is desirable but not essential

• Competitive salary plus bonus (bonus is up to £1,500 per year)
• Monday – Friday working hours (no weekends or late evenings)
• 22 days holiday + bank holidays
• Full training and development opportunities – 12‑month apprenticeship to develop into a customer sales expert
• Pension, life assurance and share schemes
• TP Group employee discounts
• Health, wellbeing and family‑friendly benefits
• Flexible working options available and encouraged
• Clear career progression