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Customer Retention Specialist – Coffee & B2B
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-27
Listing for:
Matthew Algie
Full Time
position Listed on 2026-07-27
Job specializations:
-
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Matthew Algie in Glasgow is seeking a Customer Retention Executive to join our permanent, full-time team. The role focuses on increasing loyalty, retaining business, and reducing non-buyers by engaging customers and coordinating with the sales team.
You will review data in Power BI, address cancellation reasons, cross-sell opportunities, and update the CRM after every interaction. The ideal candidate has at least two years in sales, strong communication, and a customer-first approach.
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