Internal Account Manager – Public Sector & Construction

Internal Account Manager
- Public Sector & Construction page is loaded## Internal Account Manager
- Public Sector & Constructionremote type:
Hybrid locations:
Glasgow time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
October 4, 2026 (16 days left to apply) job requisition
** JPS (Jewson Partnership Solutions)**, part of STARK UK, we believe that our greatest asset is our people! We're not just a team, we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.

If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home!

JPS is here to deliver more for Registered Providers of Social Housing, Repairs & Maintenance Contractors and organisations operating in the public sector.
*
* Hours:

** Monday to Friday, 8:00am to 5:00pm. There is flexibility to work 8:00am to 4:00pm or discuss alternative working arrangements. Salary will be pro rata for reduced hours.

We are recruiting for an
** Account Manager
** to join our thriving JPS team based at 221 Bernard Street, Glasgow, G40 3NX
.This is a
** desk-based hybrid role**, with occasional requirements to meet customers and visit customer sites. You will play a key role in building and maintaining strong, long-term customer relationships, making sure our customers receive an exceptional level of service at every stage. You will take ownership of customer requirements, anticipate their needs and go above and beyond to find solutions, resolve challenges and keep projects moving.

Working closely with customers, branches, suppliers and internal teams, you will build trust, understand what matters to each customer and make sure we deliver on our promises.
** What You'll Be Doing
*** Manage and develop large key accounts, with a particular focus on local authority and public sector customers.
* Build strong, long-term relationships with procurement teams, Quantity Surveyors, Project Managers, Site Agents and other key stakeholders.
* Manage estimates, quotations, orders and deliveries, taking ownership of the full customer journey from initial enquiry through to fulfilment.
* Work closely with branches, suppliers and logistics teams to ensure materials are available, accurate and delivered on time.
* Go above and beyond to understand customer requirements, proactively resolve issues and find creative solutions to challenges.
* Source non-standard and bespoke products, working with suppliers to confirm availability, pricing and delivery timescales.
* Identify opportunities to grow sales across assigned accounts while maintaining strong customer service and commercial awareness.
* Provide product specifications and technical information where required, ensuring customers have the information they need to keep their projects moving.
** What We're Looking For
*** Experience in sales, account management, customer service or operational support, ideally within builders' merchants, construction or building materials.
* Experience managing customer accounts, ideally with local authorities, public sector organisations or large commercial customers.
* Strong commercial awareness, including pricing, margins and customer requirements.
* A creative, solutions-focused approach, with the ability to think differently and find practical solutions.
* Excellent communication, organisation and prioritisation skills, with the ability to manage multiple customers and projects.
* A proactive approach, with a strong focus on building relationships and going above and beyond for customers.
* A team player who can work effectively with customers, branches, suppliers and internal teams.
* ** Customer…