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Retention & Membership Services Specialist

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Optical Express Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Sales
    Customer Success Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 33000 GBP Yearly GBP 32000.00 33000.00 YEAR
Job Description & How to Apply Below

Optical Express is seeking a Membership Services Associate to join our Glasgow City Centre team. This full-time, 40-hour office-based role supports patients on the Direct Debit membership scheme, handles account issues and ensures uninterrupted service.

You will work with contact lens membership operations and liaise with internal teams to coordinate dispatches, focusing on retaining members through empathetic communication.

This position is for the Retention & Membership Services Specialist — Glasgow role at Optical Express Group.

The following role is for a Retention & Membership Services Specialist — Glasgow with Optical Express Group.

Our group is growing, and we are hiring a Retention & Membership Services Specialist — Glasgow in Glasgow, Scotland, United Kingdom.

This role is for the Retention & Membership Services Specialist — Glasgow role at Optical Express Group.

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