Key Account Manager

Key Account Manager – House builders | Opportunity x2

Location: UK-wide / national travel | Permanent, full-time | 40 hours, Monday–Friday | Field based

Shape the relationships behind Britain’s future homes.

Forterra is strengthening its approach to major customer partnerships and has appointed D R Newitt to deliver two strategically important Key Account Manager hires. This is an opportunity to influence how a leading UK manufacturer works with national house builders: not simply maintaining contracts, but understanding customers’ plans, creating long-term value and delivering profitable growth. The team is particularly interested in people who can bring fresh commercial thinking from outside traditional brick-and-block manufacturing.

The impact you will make

• Own and grow a portfolio of strategically important national house builder and construction customer accounts, delivering revenue, margin and sustainable growth (Brick, Block, Aggregate and Bison products)
• Develop and execute detailed strategic account plans that align Forterra’s capabilities with customers’ development pipelines and commercial priorities.
• Build senior-level relationships across procurement, commercial, technical, construction and regional leadership teams.
• Lead pricing negotiations and manage framework agreements, sole-supply arrangements, rebates and fixed-price contracts.
• Use market intelligence, competitor insight and account reviews to identify share-of-wallet, specification and new-business opportunities.
• Collaborate with Finance, Technical, Design, Innovation, Sustainability, Customer Experience and operations to solve customer challenges.
• Gather robust forecasts and project pipeline intelligence to support production planning and supply- chain decisions.
• Understand how changing regulations, including Part L and the Future Homes Standard, influence customer requirements and product specifications.
• Maintain accurate account plans, performance reporting and commercial forecasts; travel nationally, including occasional overnight stays.

What you will bring

• A track record of growing significant accounts, negotiating complex agreements and protecting profitable margins.
• Confidence influencing senior decision-makers and navigating organisations with central and regional buying structures.
• Strategic thinking backed by practical execution, customer insight and measurable commercial results.
• Self-direction, resilience, excellent organisation and a full UK driving licence.
• Direct house builder experience is valuable, but backgrounds in KBB, heating, roofing, windows and doors, flooring, electrical, insulation and other multi-site customer markets are welcomed.

Why build your future with Forterra?

Forterra is a leading UK manufacturer of essential clay and concrete building materials. Its bricks, blocks and specialist products help create homes, workplaces and communities across the country. The business combines established manufacturing expertise with a focus on quality, innovation, sustainability and customer partnerships.

Benefits include a competitive salary, bonus, company car, PHI, generous holiday entitlement, generous employer pension contributions, life assurance, Aviva Smart Health, employee assistance support for you and your family, financial wellbeing resources, learning and career development, cycle-to-work, salary-sacrifice car and holiday exchange schemes.

A culture built on three values

Collaborate and Care – we work in partnership and look out for each other; we are one team. We learn and adapt and believe in communicating openly, honestly and with integrity. | Pride in Excellence – we relish achievement and success. We are proud of what we do, and the part that we play. | Innovate to Lead – we’re empowered to continuously improve.

We enjoy bringing initiatives to the table, big or small.

We welcome candidates from different backgrounds and can discuss reasonable adjustments at any stage of the process.