Account Director

NRG is delighted to be supporting an established organisation within the utilities and infrastructure sector in the appointment of an experienced Account Director to lead one of its key strategic customer relationships.

This is an exciting opportunity for a commercially astute and relationship-driven leader to take ownership of a major customer account, driving commercial performance, service excellence and long-term partnership growth.

Working closely with senior operational, commercial and business development teams, you will play a pivotal role in shaping account strategy, strengthening executive-level relationships and identifying opportunities to maximise contract value.

As Account Director, you will have overall responsibility for the strategic direction, commercial success and performance of a high-value customer account.

Key responsibilities will include:

• Developing and maintaining strong relationships with senior customer stakeholders, acting as a trusted strategic partner.
• Leading the account strategy, ensuring alignment with customer objectives, contractual commitments and wider business goals.
• Taking ownership of commercial performance, including revenue, profitability, margins and opportunities for growth.
• Overseeing contract governance, performance reviews and service delivery against agreed KPIs.
• Working collaboratively with operational, commercial and supp...