Key Account Director

Location:

Contract Type:

Permanent Reference:UK05504

Key Account Director
Salary negotiable depending on experience + bonus + car allowance + 25 days holiday plus bank holidays + life insurance + tonnes of other benefits!
Are you looking for a company you can grow with? At Algeco we fill most vacancies from within – which means this could not only be your next job, but the one after that as well."

As the Key Account Director (KAD) you will drive sustainable, long-term revenue growth and profitability for a company by strategically managing its most valuable and high-potential client relationships.

Algeco is the leader in modular accommodation not only in the UK but around the world.

We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.

As part of the Modulaire Group we have 300,000 units available in 18 countries throughout Europe, including the UK. We’re also active in Australia, New Zealand and China.

So, when you join us, you’re joining a team that’s already established, highly successful – and hungry for more.

• A close effective relationship with the Key Account ISE team to ensure appropriate focus and follow up on customer requirements
• Clear effective communication of customer requirements to all Algeco employees charged with delivering excellent customer service
• Building strong working relationships with service cente management to promote and deliver consistently high customer quality and service.
• Ensuring company policy on financial discipline, contract profitability and credit provision is strictly adhered to.
• Work closely with OSS and Modular rental to ensure opportunities for regulation compliant products are identified and followed up to maximum success
• Strong working relationship with credit control to ensure customer queries are minimised and resolved in a timely manner and customer payment profiles are maintained within agreed terms.
• Act as the internal “voice of the customer” across departments

• Championing customer satisfaction, encouraging retention and quality service and exceeding the UK NPS target.
• Building and maintaining multi layered relationships with the influential people within our key customers’ organisations.
• Developing customer plans, in conjunction with customers, which position Algeco as a key supply chain partner across all functions maximising the involvement of key functional leads.

• Developing and implementing strategic account plans for customers within your allocated portfolio.
• Working with the UK Key Accounts Director to support the development and implementation of customer specific sales strategies.
• Identifying and developing proposals for existing & emerging markets, product development & innovation and customer solutions.
• Collecting, monitoring and messaging status of market and competitor landscape.
• Understand customer strategy, market position, pain points, and success drivers
• Provide solutions that align to both customer needs and company capabilities

• Strategically and profitably, protect and grow revenue from your allocated portfolio of key accounts.
• Identifying opportunities for new products and services that will strengthen our offering to our customers and deliver required return on investment.
• Delivering quality sales proposals in response to tenders and enquiries from customers.
• Ensuring company determined boundaries and hand-offs between sales functions are followed on a day to day basis.

• Actively participating in the Key Accounts team,…