Retail Security Officer Nights

Job Location: Asda, Glasgow

Pay Rate: £12.71

Shift Pattern: Night Shifts

• Protect customers’ property, people, and assets by providing security services in accordance with the site’s Assignment Instructions (AI) and any subsequent changes.
• Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer, taking full responsibility and accountability and providing a service that aids in contract retention.
• Undertake additional training to ensure continuous self‑development.

• Ensure compliance with all policies, legal, and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI).
• Proactively review the published Assignment Instructions, familiarise with any changes, and suggest amendments to improve or enhance service levels.
• Comply with industry and statutory legislation, holding the required front‑line licence in either Security Guarding or Door Supervision, which must be worn at all times. A CCTV PSS SIA Licence is also required, and additional courses may be contractually required.
• Follow legal obligations and safety requirements, and follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, orderly manner.

• Fully and satisfactorily complete all required competency training.
• Undertake any additional training directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew licence 16 weeks before expiry.

• Report health & safety hazards and potential hazards immediately.
• Stay alert for threats or changes within the work environment to reduce risk of disruption, loss or damage.
• Use common sense and initiative, involving others if a situation becomes threatening.
• Maintain professional conduct with difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry after any incident, to support the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time as stipulated in the Assignment Instructions (AI).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience and CCTV licence (preferred).
• SIA licence (required).
• SC clearance desirable.

• Virtual GP and medical advice via video or phone.
• Salary Finance scheme for early pay access and loans.
• Choice benefits platform for dental insurance, dining cards, coffee clubs and technology products.
• MiDeals platform for discounts at retailers, gyms, etc.
• Cycle‑to‑work scheme.
• Life cover – greater of equivalent annual salary or £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.