BBC Security Core Officer

Job Overview

BBC Scotland Core Officer (Full time)

• Protect customer property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
• Deliver results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self-development.

Operations

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• Be compliant with Industry and Statutory Legislation (require a front‑line licence in either Security Guarding or Door Supervision, worn at all times whilst carrying out duties; customer also requires a CCTV PSS SIA Licence).
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Ensure licence renewal 16 weeks before expiry.

Security and Health & Safety

• Look out for, and immediately report, any Health & Safety hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, to be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
• Call emergency services and the Communication Centre to report all incidents.

• Previous Security Experience
• SIA Licence DS required
• SC Clearance desirable

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle, including a virtual GP, financial wellbeing assistance, a flexible benefits platform (Choices), high‑street discounts via the MiDeals platform, a cycle‑to‑work scheme, life cover, save‑as‑you‑earn, a Mitie Matching Share Plan and Mitie Stars recognition.

We are committed to ensuring our recruitment process is inclusive and accessible to all.