Team Leader, Security

Security Team Leader

50hrs per week

£19.86 P/H

Must have British passport

Must pass SC Clearance

Full training provided

• Protect the customer’s property, people, and assets by delivering security services in accordance with the site’s Assignment Instructions (AIs) and any subsequent changes.
• Achieve or exceed key performance indicators and service level agreements through full responsibility and accountability, thereby assisting in the retention of the contract.
• Undergo additional training to ensure continuous self‑development.

• Responsible for the day‑to‑day operation of security.
• First point of contact for the security team, addressing day‑to‑day matters such as dress standards, discipline, and conduct.
• Assist in ongoing training of resident security teams and ensure all new officers are fully trained and inducted to site procedures and policies, including CCTV, access control, deliveries, removals, fire alarms, and intruder alarms.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in reviewing security officers’ performance and development.
• Assist with security/equipment investigations (e.g., thefts, missing items, complaints).
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are adhered to by security and shipping personnel.
• Ensure important messages are conveyed in the security handover and that all personnel read and acknowledge them.
• Ensure security records and logs are kept up to date.
• Ensure the security team complies with all relevant data protection legislation.

• Previous security experience
• SIA licence
• SC clearance desirable
• Good literacy and communication skills, excellent verbal and written English
• Computer and software literate
• Reliability, self‑motivation, and ability to work independently
• Problem‑solving, decision‑making, and prioritising skills
• Ability to transfer motivation to staff
• Tact and diplomacy when dealing with people at all levels
• Self‑confidence and interest in self‑development
• Interest in continuous improvement of company performance
• Excellent attendance and time‑keeping record

Our market‑leading flexible benefits scheme provides a range of options such as dental insurance, dining cards, coffee clubs, technology purchases, high‑street discounts, cycle‑to‑work scheme, life cover, salary finance, and a Mitie Matching Share Plan.

We also award employees with Mitie Stars for outstanding performance and offer cash prizes, including a top prize of £10,000.