Operations Security Manager

Reference: 102765

Job Overview Mitie has a great opportunity for an Operations Security Manager to join the Scottish Branch team, specific to a large corporate customer contract.

The Operations Security Manager will be responsible for supporting Security services across a specific contract within the Scottish region. Initially, Edinburgh, Glasgow and East Kilbride locations. Company vehicle, laptop and phone will be provided for role.

Main Duties Implement opportunities locally to maxise service efficiency and drive continuous improvement

Conduct monthly pre-audits KPI meetings as required and escalate any failings

Conduct regular reviews of all sites and ensure that all issues identified are reported and resolved

Communicate effectively and proactively with the security team and the client

Ensure smooth running of the contract security operation at all times leading by example to deliver to the high standards mitie expect

Manage all aspects of site based Mitie security staff for example (list is not exhaustive):management of holidays manage unplanned absence development programmes for all members of site teams, working with shift supervisors appraisals and performance management staff training routine and management of training records management of the incident reporting processes local management of additional works requests and proactive / timely coms with customer soft and hard FM suppliers

Ensure all core and support officers have read and signed the up to date Assignment Instructions Ensure the security risk assessments have been signed off and regularly reviewed.

Lead on recruitment and retention requirements for prescribed area

What we are looking forMust be able to achieve SC Clearance – Minimum standard

Minimum of 5 years proven experience in a similar role Capable of being flexible with working hours due to 24 hour working model of sites

Ability to inspire and lead teams to deliver the highest service standards at all times

Must have exceptional understanding of security services within corporate environment

Excellent organisational and time management skills

Confident and professional working approach and appearance with ability to work individually and as paret of a team Strong customer service, client focused attitude with the ability to build good working relationships

Exceptional verbal and written communication skills, Literate, numerate and IT skills to medium level user Resilient and tenacious with a ‘can do' approach

Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficialA Full UK Driving licence is required

Ref:102765 Posaddress2

Rutherglen

Location:

Glasgow Employment:

Full time Closing Date:24 September 2026