Domestic Abuse Caseworker

Team: Lifeline

Location
:
Hybrid with frequent travel in the Scotland region. Bases are Glasgow Cat Centre, Scotland Cat Centre, and Forth Valley Cat Centre

Work pattern
: 35 hours per week, Monday to Friday

Salary: Up to £28,454.94 per year

Contract: Permanent

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

This role requires a dislosure Scotland level 1 check

We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

• Assessing referrals and admitting cats onto the service
• Providing pet advice and support to our volunteer foster carers
• Working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
• Extensive communication via phone, email and in person, as well as daily admin and extensive driving

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• The majority of our referrals come from women fleeing domestic abuse via women-only services
• The service places cats into volunteer foster homes on a temporary basis until the owners can be reunited with them
• Our team consists of a National Lifeline Manager, Lifeline Manager, and Lifeline Caseworkers

• Good all-round experience of performing administrative duties in a busy service
• Previous experience supporting victims of domestic abuse in a support role
• A strong understanding of the problems experienced by families fleeing domestic abuse with pets
• A confident self-starter who has had experience of working with volunteers and home visiting
• A full, manual UK driving licence and comfortable driving a van
• Confident handling cats of different temperaments
• Good working knowledge of Microsoft Office

• Range of health benefits
• 26 days annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here