Swyddog Adolygu ac Asesu Dyletswydd​/Duty Review & Assessment Officer

Job
-1963 Job Scale:
Gradd 6 / Grade 6 Job

Hours:

37 Awr / 37 Hours Speciality:

Provide appropriate information and/or undertake a proportionate assessment and promote a culture of independence and positive outcomes when signposting or commissioning services.

• Be part of a busy Duty Team and carry out assessments in line with the Social Service and Well‑being Act 2014.
• Cover the duty rota on designated days and cover absences if required.
• Engage in a structured conversation with those making initial enquiries of the service and evaluate any information given.
• Give information, advice and sign‑post to other services; ensure that information about advocacy services is provided.
• Accurately and fully record referral information in accordance with departmental procedures.
• Identify any need for advocacy to support the service user to participate in the IAA service proportionate assessment.
• Identify safeguarding concerns and take appropriate actions.
• Carry out community care assessments ensuring service users receive the required services to meet their needs; this includes a package of care, day services, respite and linking with third sector and sign‑posting to other agencies where appropriate.
• Respond to all 126 enquiries and undertake a visit if deemed necessary.
• Agree on a range of solutions to meet identified outcomes with adults and carers, providing short‑term respite for service users in a residential setting.
• Approach and undertake mental capacity assessments where appropriate to fulfil the requirements of the MCA code of practice.
• Undertake reviews in accordance with departmental policies.

Ability to speak Welsh is desirable. Candidates must provide evidence of all qualifications specified as essential.

We value diversity in our workforce and are an Employer of Choice, committed to promoting equality of opportunity and eradicating discrimination in the workplace. Applications from all backgrounds are encouraged.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community.