Custody Facilitator

Custody Facilitator

Salary: £28,755.41 paplus benefits

Location: HMP Ranby

Contract: Permanent

You’ll work within the prison delivering courses to groups of participants to support them on their journey towards release, they are designed to be short, sharp and impactful so your ability to quickly build positive connections will be an important part of the role. You will work with Support Workers and Peer Mentors to deliver a comprehensive support package during their sentence recall - as a key member of this dedicated team, you’ll help individuals overcome barriers, build confidence, and take meaningful steps toward rehabilitation.

This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing—for them and for you.

• Group Facilitation You will be delivering sessions to groups of participants on a variety of topics such as goal setting, social interaction and positive decision making.
• Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth.
• 121 Support: You will also be working 121 with participants setting and reviewing goals while ensuring accurate and timely recording.
• Caseload management: You'llmanage multiple individuals, balancing their needs while keeping up with all the related admin.
• Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring progress is properly tracked.

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives

• Training/Facilitation experience: You will have the ability and confidence to deliver engaging sessions
• Communication
  
  Skills:
  
  You’ll have the ability to engage, motivate, persuade, and listen—building strong connections with those you support.
• Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
• IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

• 25 days of annual leave
  plus bank holidays, with the option to trade for additional leave.
• EAPSupport programme
  available 24/7, including 6 free counselling sessions.
• Private medical insurance
  and
  life assurance
  .
• Up to2 days of Community Giving (volunteering)each year to support a cause that matters to you.
• Eyecarevouchers
  to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme
  and
  travel season ticket loan
  .
• Long service awards
  to celebrate your commitment.
• Salary Finance
  offering financial education and advice.
• The opportunity to purchase extra benefits like
  critical illness cover
  and
  dental insurance
  .

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.