Site Reliability Engineer – SRE

Responsibilities

• To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools.
• Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

• Good SRE experience with experience implementing reliability practices, defining SLOs/error budgets, uptime and supporting incident response for multi-layered distributed systems.
• Proficient in cross region cloud platforms (AWS/Azure/GCP), observability tools (Prometheus, Cloud Watch), and automation frameworks with experience of reducing toil.
• Solid infrastructure as code skills (Terraform, Cloud Formation) with experience building self-service platforms, tooling, and deployment pipelines for engineering teams.
• Demonstrated ability in capacity planning, performance tuning, and cost optimisation with experience managing production systems at significant scale.
• Experience in observability and monitoring, metrics collection, logging, distributed tracing and dashboard creation.
• Security experience including encryption, secrets management, authentication and authorisation standards including OAuth, SAML and API Key Management.
• Programming and/or scripting experience with Python for automation and monitoring.
• Experience with modern testing approaches including chaos and performance testing.
• Understanding of Large Language Models and Agentic frameworks.
• Self-starter with leadership experience mentoring SREs, running post-mortems, and driving reliability improvements across engineering teams with good collaboration skills.
• Bachelor’s degree in computer science or related field with depth in systems engineering, networking, and distributed systems design.