Training Officer; x3

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all.

SPT is currently delivering a £288m Subway Modernisation Project to improve the customer experience and secure this iconic public asset for future generations. The first new Subway trains have arrived in Glasgow and work on Subway Modernisation continues at pace this year. This is your opportunity to be part of the future of the Subway and to ensure that we deliver excellent customer service in all aspects of our Operations for years to come.

As a member of the Subway Operations Training Team you will equip our Subway Operations staff with the knowledge, skills and competencies to perform their duties safely and effectively. You will assist the Lead Training Officer (Operations) and Head of Service Operations & Security (Subway) by creating, developing, preparing and delivering training to the Subway Operations staff. Your initial focus will be the training of Operational Control Centre (OCC) staff.

You will also deliver other training programmes/core work role competencies as the Subway Modernisation Projects progresses.

The successful candidate will have a Training qualification (City & Guilds, MOI or equivalent), A1 or D32/33 Competence Assessor qualification and Digital Skills (EDSQ) or (FSQ) qualification. Membership of a relevant professional body is desirable.

The successful candidate will be experienced in designing, delivering and managing training programmes in a workplace or training environment and producing CGI to aid understanding of learners’ needs of technical subjects. You will have a working knowledge of training authoring tools for interactive e-learning content creation. You will have knowledge and understanding of an operational or customer-service environment. Knowledge and experience of railway or transport providers operating in a safety critical environment is desirable but not essential.

The successful candidate will have excellent training and presentation skills to facilitate knowledge transfer and the ability to interpret new information and develop training programmes. You will also have excellent coaching and mentoring skills.

A highly motivated, reliable and capable individual you will be able to work under pressure while assessing and being able to adapt to changing priorities. You will use your communication skills and interpersonal skills to work with the Subway Operations Training Team to deliver a consistently high level of training to our staff and equip them to deliver safe, efficient and customer focused subway services.

Please note, this position falls into the high risk category under the Alcohol and Drugs policy and therefore is subject to random & for-cause testing procedures.

Full time hours will be an average of 35 hours a week Monday to Friday. You will be based in the Operations Suite, Govan Subway Station, Glasgow.

• 33 Days Annual and Public Holiday Entitlement (41 days after 5 years’ service)
• Membership of the Local Government Pension Scheme - SPT contribute 19.3% of your annualised pay
• SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
• Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
• Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £667 towards the cost
• Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union

To apply, please select the ‘apply now’ button to complete an online application form.

Closing date for applications will be Wednesday 10 June 2026 at 23:59hrs
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SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.