Customer Delivery Driver, Supermarket Assistant

ABOUT THE ROLE

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.

When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.75 per hour.

This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature you need to be 18‑years or older to work in this role.

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shop‑keeping tasks.

• Full valid B‑Category UK manual driving licence with no more than six points.
• Great customer service skills.
• Time‑management skills.
• Able to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Closing Date: June 17, 2026

Pay: £14.31 Hourly

Contract Type: Permanent

Hours of Work: Varied hours of part‑time work (Friday and Saturday) to include late finishes, evenings and weekends between the hours of 14:15 and 22:15.

Job Level: Partnership Level 10

Where You’ll Be Working:
Swaffam (Waitrose & Partners), Castleacre Road, Swaffham, Norfolk, PE37 7HT