Linehaul Dispatch Agent

Glasgow Linehaul Dispatcher agent

We have an exciting opportunity for you to join our team as a Dispatch Agent.

Who we are: Fed Ex is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve.

We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Preparing driver paperwork
• Completing breakdowns
• Coordinating the distribution of work amongst Linehaul drivers helping them to achieve the hub's operational goals in the most efficient way
• Updating systems with accurate information to ensure correct execution of the delivery assignments
• Providing support to the drivers and assisting them with issues resolution
• Contacting customers when needed to obtain additional information or advise on potential service-related issues
• Proactively reporting any issues that occurred to the management and compiling reports on hub's productivity, volumes and performance

What do you bring with you:

• Experience in co-ordinating a team in a busy transport and / or dispatch environment an advantage
• Good Microsoft Office & PC skills
• Good geographical knowledge
• Focused on accuracy and attention to detail
• Driven to solve problems while using planning and organizing skills
• Able to communicate and align with different stakeholders
• Ability to manage own and teams time effectively with attention to detail in a pressurised environment

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge, including online language courses
• Tuition Assistance Program (applicable for Fed Ex positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• Fed Ex is one of the worlds most admired companies and trusted brands year after year

Night Shift allowance from 22:00 to 06:00

Salary: £31,631.00 pa

Hours per week: 37.5

• Vacant Position
  1. Days/shift Pattern:
  Monday to Friday 11:00 - 19:00
• Vacant Position
  2. Nights/shift pattern:
  Tuesday to Saturday 02:00 - 10:00

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join Fed Ex.

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At Fed Ex, diversity and inclusion happens because we do it together.

Fed Ex in the UK is Disability Confident 'Committed'.

flexible start times to cover holiday/sick

Fed Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Fed Ex is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day Fed Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of Fed Ex team members, who are tasked with making every Fed Ex experience outstanding.

The People-Service-Profit…