7.5 tonne driver

7.5t Customer Delivery & Installation Driver Specialist

Location:

Cumbernauld
Salary: £14.28 per hour
If you love being out on the road, solving problems calmly, and delivering standout customer experiences face-to-face, this is a brilliant opportunity to shine. As a 7.5t Customer Delivery & Installation Driver Specialist for a hiring client, you'll be the friendly, trusted face bringing electrical products directly into customers' homes-helping them enjoy amazing technology from day one.
What you'll be doing:

* Safely deliver, install and demonstrate a range of electrical products into customers' properties, including white goods, TVs, cookers, integrated/free-standing electric cooking appliances, built-in/under appliances and TV wall mounts

* Engage with customers throughout the day-keeping them informed and ensuring delivery and installation are completed to a high standard

* Maintain regular contact with your site to adapt to changes in delivery requests, discussing and escalating any unplanned issues when needed

* Use a handheld operating device correctly, including completing visits and obtaining customer signatures

* Liaise with manufacturers at the point of delivery when required

* Handle all products safely and carefully, supporting colleagues to do the same

* Manage changing volumes of load in the vehicle-reviewing, adjusting and securing the load using equipment provided (e.g., straps and sack barrows)

* Ensure full compliance with transport legislation, driving regulations, site requirements and company health & safety policies

* Drive safely and respectfully, demonstrating courtesy to all road users

* Act as a brand ambassador by role-modelling customer-first behaviours

* Deliver and collect tote boxes and products from local stores as part of your route
What you'll bring:

* A passion for delivering excellent customer service, with confident communication in person and over the phone

* The ability to work flexibly-alone when out on the road, and collaboratively with colleagues to "win together"

* Strong attention to safe working practices, including manual handling and health & safety habits

* Confidence using initiative to problem-solve quickly and calmly, meeting both business and customer needs

* Responsibility for your own learning-keeping your driving licence and required training up to date

* Experience driving a 7.5t vehicle

* Ability to meet the physical demands of the role
Additional information:

* You'll be expected to hold a  Full UK/EU C1 driving license (with a maximum of 6 penalty point)

* DCPC  is required ( DQC is desirable )

* A  valid Digital Tachograph card  is required
Ready to take the wheel and make a real difference in customers' homes? Apply now and join a role where your professionalism, care and customer service make the difference every day.
If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.