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Concierge

Job in Glassboro, Gloucester County, New Jersey, 08028, USA
Listing for: Viva Senior Living
Full Time position
Listed on 2026-10-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
POSITION TITLE:

Concierge DEPARTMENT:
Administration

REPORTS TO:

Business Office Manager

POSITION SUMMARY:
  • The essential functions of the job for the Concierge requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
  • Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.
  • Must possess, at a minimum, a high school diploma or a GED
  • Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
  • In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
  • Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
  • Must be able to read, write, speak and understand English.
  • Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
  • Must adhere to all facility policies and procedures.
Responsibilities/Accountabilities
  • Receive guests and visitors, having them sign in.
  • Assist visitors in finding resident rooms.
  • Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members.
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